Shipments and returns
Your pack shipment
Depending on the Package delivery option you choose. (Delivery options available are Small parcels upto 2kg, 5kg or 10kg on a 2-3 days, 1 day or Special delivery. Orders over £250 incl are free)
Packages are generally dispatched within 2-3 days after receipt of payment and are shipped via Royal Mail with a sign for signature.Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected. Small Package dimensions up to 35cm x 45cm x 16cm. Medium packages are 46cm x 61cm x 46cm.
Please refer to Terms and conditions for different return options.