Delivery and returns
Delivery
Delivery options available are:
Free delivery on orders over £250
Small parcels up to 2kg, 5kg or 10kg on a 2-3 days, 1 day or Special delivery
(Prices vary dependent on option selected at checkout)
Packages are generally dispatched within 2-3 days after receipt of payment and are shipped via Royal Mail with a sign for signature. All orders will be sent a link so you’re able to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected:
Small package dimensions up to 35cm x 45cm x 16cm
Medium package dimensions up to 46cm x 61cm x 46cm
Returns
Please refer to section 9 of our terms and conditions for different return options.